Offers and counters

When offers start landing, Backhouse keeps the whole stack in one place so you're comparing offers instead of digging through attachments.

Offers file themselves

An offer arrives as a PDF, by email, by text, or as an upload on the listing. Backhouse reads it, pulls the price, earnest money, option period, closing date, and financing, and adds it to that listing's offers. Who signed the contract tells it what it's looking at.

• A buyer's offer. Signed by the buyer. It joins the stack as a new offer.
• A counter. An answer to an offer that's still open. It's linked to the offer it answers, so offer, counter, and counter-back read as one negotiation instead of three unrelated rows.
• An executed contract. Signed by both sides. It's filed with the accepted offer rather than showing up as a new one. If that offer is still open, Backhouse asks you to mark it accepted.

You get a notification when an offer or a counter comes in, with the price, like "New offer of $565,000 on 412 Maple." Anything it isn't sure about is flagged for your review instead of guessed. See How documents get filed.

When you represent the buyer

The same chain works on your purchases. Your buyer's signed offer is recorded as your offer going out, even when you sent it from your own email. When the seller counters, the counter is linked to your offer and you get a notification with the new price. Your buyer's counter-back joins the same chain, and the executed contract lands on the offer that was accepted.

Purchases don't show that chain on the transaction yet. Until they do, the notification tells you what came in, and each contract is filed on the transaction where you can open it.

Comparing the stack

Ask your assistant "What offers do we have on Maple?" and it lays out the price, the terms, and where each negotiation stands. Pair it with a seller net sheet, estimated proceeds after commission, payoff, taxes, and title, computed from the actual numbers, so your seller sees what each offer really means.

Countering, accepting, rejecting

Your assistant preps the paperwork, and the decision is always yours. Say "counter at 565" and it prepares the counter for your go-ahead. Accept an offer and Backhouse writes the terms onto the transaction, marks the listing under contract, and declines the remaining offers.

Recording what arrives isn't acting on it. Backhouse logs every offer and counter that comes in, but accepting, countering, and rejecting happen only on your explicit instruction.